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Administrator
cgeary
Posts: 941
Registered: 06-28-2010
0

Re: Windows 7 SP1 not supported?

There is no way to force a license, it is granted dynamically from the controller.

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Chris Geary - Riverbed Support
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Fry RCSP
robdehoog
Posts: 7
Registered: 08-21-2008
0

Re: Windows 7 SP1 not supported?

Hi

 

Yes my colleague also running SP1 and it runs fine. Strange thing is when I deploy a version 1 steelhead client it works like a charm. Basically something goes wrong with my SP1 client and getting a license.

 

Is there a way to force a license in version 3 on the client, registery setting?

Moderator
Edwin Groothuis
Posts: 390
Registered: 10-19-2008
0

Windows 7 SP1 not supported?

Hello,

As I said, this is the first time I heard about it not working on Windows 7 SP 1.

Edwin
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Edwin Groothuis - Riverbed Support

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Fry RCSP
robdehoog
Posts: 7
Registered: 08-21-2008
0

Re: Windows 7 SP1 not supported?

Hi 

 

thats a kind of a problem, support has ended and we need to get aproval for a renewal. 

 

rob

Moderator
Edwin Groothuis
Posts: 390
Registered: 10-19-2008
0

Windows 7 SP1 not supported?

Hello,

Please open a case with TAC for this, it is news for me.

Edwin
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Edwin Groothuis - Riverbed Support

If this answered your question, please click "Accept as Solution" ------->
Fry RCSP
robdehoog
Posts: 7
Registered: 08-21-2008
0

Windows 7 SP1 not supported?

Hi

 

today i installed SM on my brand new Win7 SP1 machine but it's working, until the moment it should get a license. It will never get it will always stay green-connected and green-healty but no license. 

 

When i install the same steelheadmobile.msi to a VM image with XP or WIN7 (without SP1) it works like a charm. Any idea when SP1 is supported? When i look into the release notes WIN7 SP1 is also not mentioned in the list...

 

Br Rob

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