Steelhead Mobile

[williams22]

Unable to get good support on riverbert, we need expert advice on it.

[cgeary]

@Colorspot: I suggest opening a support case for this issue.

[ColorSpot]

Problem's here too. Hello anyone from Riverbed?

[ARundall]

I have this same issue.  Did you ever find out what the issue was?

[cgeary]

Interesting. I would suggest opening a support case for this and send in a system dump from the SMC, the good client and one of the clients showing the warning.

[ictdesk.net]

Hi Chris,

Thank you for your reply.

Our controller is in Brussels and our clients are in the UK.

I just did one other test, I installed the Mobile Client on my PC in Brussels and mine is the only one reported as Healthy.

I checked if the client time and controller time match in terms of minutes. That is OK.

I can't think of any recent changes in our infrastructure / software / hardware.

[cgeary]

I assume you have checked that the client time and controller time match in terms of minutes. Are other clients working ok? Did anything change recently (eg code upgrade)?

[ictdesk.net]

 Since a couple of weeks we get the error message below. Does anybody know how to solve this? (I found one other thread, but there is no solution: (http://community.riverbed.com/t5/Steelhead-Mobile/Contoller-time-and-client-time-do-not-match/td-p/7...)

The controller and most of the clients are in 2 different time zones, but that used to be no problem. I don't believe that has something to do with this error message.

Is there anybody who has seen this before and knows a solution?

Thank you,

Kindest regards,

Marcel

 

Steelhead Mobile Controller

Model: 8500
Revision: B
 Software Version: rbt_gw 3.1.2 #98_6 2011-04-05 16:05:07 i386 root@mv-build2:svn://svn.nbttech.com/mgmt/tags/bali_98_fix_6