Steelhead Appliance

[mkmead2008]

its a browser compatibility issue.. if you upgrade older code like 5.5.x to 6.x and your running chrome you run into this message.  Switching over to IE8 seems to work with it just fine.  

[StuartLivings]

This is probably a cached version of old javascript.  Try flushing your browsers cache and see if the problem is reproducible.

[rgirdlestone]

I had a similar issue, that turned out to be a browser issue, try Firefox.

[cgeary]

No I don't think it is that bug. It may be worth opening a support case so we can analyse a system dump and properly diagnose this issue.

[mdwyerva]

doh.

bug 62437 i bet

[mdwyerva]

Upgrading to 6.0.1e and then to 6.1.1b from 5.5.0  with 200 (32) and 520 (x64)

Both sides accepted the first step gracefully to 601e

Rebooted both, and both think they are Healthy.

Neither side will accept step 2, and they both report:

Session variable upgradeState is in the wrong state to begin a "from file" transfer: None

Saw a note about file dates, and the 611b is newer on my system so not sure where the variable gets set.   I guess I can try the web link update, but I did not as they make me nervous.  It must lengthen the process, and while I trust my ups, and your web site, and the failsafe algorithm, I am a bit of a worrier.  

Did a kb search and a forum search, but don't see this.   RTFM?  or ??

system log on the 200:

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: Traceback (most recent call last):

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "/work/flamebox/mgmt-build-16152/mgmt/framework/build/product-RBT_SH/image//web2/pythonlib/PagePresentation.py", line 169, in handleAction

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "Mgmt/Content/support_host.py", line 345, in setupApplianceUpgrade self.installUpgrade(thisPartition, otherPartition)

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "Mgmt/Content/support_host.py", line 419, in installUpgrade baseName = fromLocalFileUpgrade()

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "Mgmt/Content/support_host.py", line 404, in fromLocalFileUpgrade assert type(upgradeState) == type( () ), \

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: AssertionError: Session variable upgradeState is in the wrong state to begin a "from file" transfer: None

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: Traceback (most recent call last):Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "/work/flamebox/mgmt-build-16152/mgmt/framework/build/product-RBT_SH/image//web2/pythonlib/PagePresentation.py", line 169, in handleAction

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "Mgmt/Content/support_host.py", line 345, in setupApplianceUpgrade self.installUpgrade(thisPartition, otherPartition)Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "Mgmt/Content/support_host.py", line 419, in installUpgrade baseName = fromLocalFileUpgrade()

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: File "Mgmt/Content/support_host.py", line 404, in fromLocalFileUpgrade assert type(upgradeState) == type( () ),

Nov 27 19:17:42 BVSteel webasd[5259]: [web.ERR]: web: AssertionError: Session variable upgradeState is in the wrong state to begin a "from file" transfer: None