Riverbed’s discussion forums provide some key features that will hopefully enhance your experience that you have while visiting the site and interacting with users and the content matter. Below are some highlights of the features:
Kudos
Kudos are a way for you to give approval to content that you think is helpful, well formed, insightful, or otherwise generally valuable in the community. When you give kudos to a message, you are not only offering a thumbs up for good content, but also a pat on the back to the author. In addition to getting a pat on the back from your fellow community peers, users with a high number of kudos are awarded with higher ranks and have the potential to win fabulous prizes given at the conclusion of monthly contests. Check the News, Announcements, and Events for information about contests.
Giving Kudos Simply click the Kudos! button to give a kudo to the message and its author.
Kudos Leader Board
The kudos leader board in Riverbed’s community home page provides a virtual FAQ where you can see the messages with the most kudos, which are often the most commonly asked questions. There are two kudos leader boards. The first is the Top Kudod Posts and the other is the Top Kudod Authors.
Accepted Solutions
The accepted solutions feature helps you identify content that solves problems and makes interesting material more prominent and easy to access.
Community members who post questions or moderators can designate one of the replies as an accepted solution. Once a solution is accepted, the original message is marked as solved and the reply is marked as a solution. An icon on the question takes users directly to the solution.
If authors or moderators see an even better solution, they can revoke the first choice and designate another message as the solution. And users who post the answers to their own questions can mark those answers as accepted.
Ranks
User participation in the community is awarded by giving users a particular rank. The ranking system uses a combination of forum posts, kudos, and accepted solutions. Below is a summary of the ranking system.
Casual Observer
This rank is for users that read posts, but have not yet submitted a post of their own. All new users start out as a casual observer.
Occasional Contributor
This rank is for users that have placed their toe in the water by submitting their first post.
Frequent Contributor
This rank is for users that have 25 posts or greater or have received 1 Kudos and 1 Accepted Solution
Super Contributor
This rank is for users that have 100 posts or greater or have received 4 Kudos and 2 Accepted Solutions
Honored Contributor
This rank is for users that have 250 posts or greater or have received 10 Kudos and 5 Accepted Solution
VIP
This is the highest rank and is for users that have 500 posts or greater or have received 20 Kudos and 10 Accepted Solution
Message Edited by bgilbert on 01-28-2009 02:03 PM
